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City staff report significant issues in Accela permit‑tracking end‑to‑end testing
Summary
Department of Technology reported 122 open severity‑1/2 issues in Accela end‑to‑end testing (including one severity‑1); city asked the vendor for a remediation plan and will update the commission after executive‑level meetings.
City IT and DBI staff told the Building Inspection Commission on July 17 that the Accela permit‑tracking implementation is encountering significant defects during an end‑to‑end test cycle.
Deputy City Attorney Rob Capla cautioned the commission that, on advice of counsel, the discussion should be limited to factual status and avoid comment on any ongoing or potential contract issues. Henry Bartley, project manager with the Department…
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