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Controller's Office reports rise in whistleblower reports; many anonymous or out of jurisdiction

City Services Auditor Committee (San Francisco City) · August 23, 2021
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Summary

The Controller's Office told the committee it received 668 whistleblower reports in FY2020–21, closed 720 reports during the year (53 open at year end), and said 67% of reporters chose anonymity; staff flagged a rise in "link‑only" or nuisance reports and urged better reporter contact info for investigability.

The Office of the Controller presented a quarterly and annual update on San Francisco's whistleblower program, reporting a rebound in complaints during fiscal year 2020–21 and outlining staffing, intake and next steps for program improvement.

Mark Dela Rosa introduced acting program manager Tiffany Wong and senior auditor‑investigator Steven Munoz, who summarized statutory authority and caseload metrics. Wong said the program's authority is derived from "California Government Code section 53087.6, the San Francisco Charter Appendix F, and the San Francisco Campaign and Governmental Conduct Code Article 4." She described recent operational upgrades, including a new case‑management…

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