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Whistleblower program reports rising reports, higher anonymity and stable closure rates; public urges restored retaliation data
Summary
City Services Auditor staff told the committee the whistleblower program received 151 reports through Q3, saw a rise in anonymous filings (61% in Q2), reduced open caseloads and hit a 74% 90‑day closure rate; a public caller said the program’s written report omitted historical counts of sustained retaliation complaints and asked for restored transparency.
Dave Jensen and City Services Auditor staff presented the whistleblower program’s Q2/FY21 update to the Citizens GO Bond Oversight Committee on March 29, reporting increases in filings and steps to improve case management while underscoring confidentiality limits around personnel actions.
Key metrics and operational changes CSA staff said the program received 151 reports through Q3 of the fiscal year and reduced open complaints from 105 to 66 as of Dec. 31 (about 62 open at meeting time). They reported that…
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