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SF Permit project stalls after UAT3; DBI and technology staff plan additional testing and replanning
Summary
Department of Technology project manager Henry Bartley told the commission the SF Permit system completed user-acceptance testing round 3 with an unacceptable rate of severity 1 and 2 issues, prompting replanning, an additional UAT round and added DT staff support; staff said requirements had been frozen and a formal change-control process is in place.
Henry Bartley, project manager with the Department of Technology, told the Building Inspection Commission on Nov. 21 that the SF Permit project completed user-acceptance testing (UAT) round 3 but that the success rate ‘‘was not at all at the quality mark that we expected’’ because of multiple severity 1 and 2 issues.
Bartley said the system is developed and is now in testing, defect-fixing and retesting phases. To address the issues, the project team plans an additional round of user…
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