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Controller's office reports rise in whistleblower reports; committee considers external review
Summary
City auditors reported 502 new whistleblower reports in FY 2018-19, closed 493 cases (average 59 days to closure), and said 40% of closed investigations resulted in corrective action. Liaisons recommended an external review; a public commenter urged an independent audit rather than a peer review.
Mark De La Rosa, acting director of audits and the city services auditor, briefed the committee on the whistleblower program's fiscal year 2018-19 activity. He said the program received 502 new reports in FY18-19 (an 8% increase from the prior year), closed 493 reports with an average closure time of 59 days, and left 91 open cases heading into the next fiscal year. "We closed 493 reports in fiscal year 18-19, and we did so in an average of 59 days," auditors reported.
Staff described intake and triage practices: most reports arrive via the online web form, each report is assigned a unique tracking number, and cases…
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