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City Services Auditor reports midyear work plan and ongoing audits, highlights benefits-navigator pilot

Government Oversight and Bond Oversight Committee · January 28, 2019
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Summary

The City Services Auditor (CSA) updated the committee on performance-measure scorecards, completed audits and ongoing projects including a benefits-navigator pilot linking homeless clients to benefits, construction and expenditure audits, and joint monitoring of nonprofit contracts.

Peg Stevenson, deputy director in the Controller's Office, and Tanya (chief audit executive) briefed the committee on the CSA's midyear activities and functions. Stevenson described the CSA's two units — performance and audits — and urged committee members to review the CSA’s public performance scorecards, which track about 80 measures across city services such as ambulance response times and appointment waits at public health…

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