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Oversight committee greenlights pilot satisfaction survey scope discussion; hears website redesign and financial system conversion updates
Summary
The committee discussed a proposed pilot voter satisfaction survey (narrow pilot recommended), a tile-style website redesign, and an ongoing financial system conversion that has produced capital-accounting data cleanup needs affecting bond reporting.
Committee staff presented a draft scope of work for a pilot citizen satisfaction survey to measure how well bond-funded projects match voter expectations. Staff proposed a limited rollout focused on recently completed park or streetscape projects; several members urged narrowing the pilot to 1–2 high‑visibility projects. "Pick 1 neighborhood park project and pick 1 streetscape," one member suggested, and others recommended…
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