Oversight committee greenlights pilot satisfaction survey scope discussion; hears website redesign and financial system conversion updates

Committee staff presented a draft scope of work for a pilot citizen satisfaction survey to measure how well bond-funded projects match voter expectations. Staff proposed a limited rollout focused on recently completed park or streetscape projects; several members urged narrowing the pilot to 1–2 high‑visibility projects. "Pick 1 neighborhood park project and pick 1 streetscape," one member suggested, and others recommended hiring a specialist survey contractor from the city’s RFQ pool for survey design and execution.

Members also reviewed plans for a tile-based redesign of the committee’s web pages to improve navigation of bond program reports. Staff said a small contract to a design vendor is being prepared to implement a new layout where each bond program appears as a clickable tile with associated reports and metrics.

Staff and Public Finance (Vishal Trivedi) presented a forward calendar of upcoming issuances, with 2014 transportation/road bonds and 2012 park bonds expected to proceed to the Board of Supervisors and a combined sale (earthquake safety, public health and safety, affordable housing) planned for spring/early summer. Finally, a city official updated the committee on the financial system migration from the legacy FAMIS system: conversion testing occurred before go‑live, but capital accounting conversion errors—most acute in Public Works and other capital departments—require cleanup; staff said the work is a months‑long priority to restore detailed reporting.

Committee members requested a focused pilot for the satisfaction survey, clearer project-selection criteria, and continued updates on the financial conversion to ensure bond reporting will resume on a timely schedule.