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Commission approves sole‑source contract with Find Help to build searchable local resource directory

San Francisco Department of Disability and Aging Services Commission · December 4, 2024
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Summary

DAS and DPH will partner with Find Help under a sole‑source contract (not to exceed $1,899,700) to build a tailored online resource directory and closed‑loop referral system for older adults and people with disabilities; commissioners pressed staff on accessibility, reporting, and an expected ~6‑month deployment timeline for a tailored implementation.

The Department of Disability and Aging Services Commission on Dec. 4 authorized a sole‑source waiver and awarded a contract to Find Help to develop an Online Resource Directory (ORD) for DAS and the Department of Public Health, with a contract value of $1,727,000 plus a 10% contingency (not to exceed $1,899,700) covering 01/01/2025–06/30/2029.

Fanny Lapitan, Director of the DOS Benefits and Resources Hub, said the ORD will be a dynamic, searchable tool for older adults, people with disabilities, public staff and community partners. Features discussed include keyword search, a branded staff and community site for DAS, closed‑loop referral functionality,…

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