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Controller office outlines CSA work plan as Civil Grand Jury urges broader visibility for performance scorecards
Summary
CSA leaders presented a work plan emphasizing interactive performance scorecards, mobile inspections and four GO bond expenditure audits; the Civil Grand Jury urged improved public visibility and clearer links between performance metrics and budget, and the controller pledged follow‑up.
Peg Stephenson, director of the performance section at the City Services Auditor (CSA), told the Citizens' General Obligation Bond Oversight Committee on July 12 that the office will publish a final work plan on its website after today’s meeting and highlighted the office’s shift toward interactive performance reporting and targeted audits. "The annual operating budget that's coming to us ... is $17,400,000," Stephenson said as she described resourcing and scope for the year.
The CSA described three major public‑facing efforts for the coming fiscal year: the performance scorecards (about 80 measures available on DataSF),…
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