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DBI says 92% of permits are handled over the counter; commissioners and engineers press for quality data
Summary
Deputy Director Dan Lowry described DBI plan-check performance — including a reported 92% over‑the‑counter permit rate and multiple turnaround benchmarks — prompting commissioners and structural engineers to press for consistency, enforcement metrics, and more granular data on errors and notice-of-violation outcomes.
Deputy Director Dan Lowry told the Building Inspection Commission that DBI reviews tens of thousands of permits each year and relies on a mix of over‑the‑counter reviews, supervisor spot checks and training to maintain consistency.
"In 2015 and 02/2016, 69,000 permits issued to DBI; DBI has a 92% over‑the‑counter review," Lowry said, and added performance benchmarks for high‑value site permits and multi‑family projects. He described internal quality-control practices including weekly manager meetings,…
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