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DBI reports progress, fit-gap findings on Exela permit/project tracking implementation
Summary
DBI project manager reported successful proof-of-concept interfaces and a positive inspector-scheduling integration for the Exela permit and project tracking system, identified about 2,000 requirements with roughly 150 gaps flagged for follow-up, and said a draft governance model and statement of work are next steps.
Bruce Yuke, project manager with the Department of Building Inspection, briefed the commission on the Exela permit and project-tracking implementation currently underway. He said recent proof-of-concept demonstrations showed the vendor could deliver automated data interfaces and that a Click scheduling integration tested well with inspectors, improving scheduling flexibility.
Yuke said ease-of-use concerns surfaced during testing but that concrete adjustments were developed with users and that Exela is working to address remaining issues. He described a draft governance model that increases participation by Planning and other key departments and said the team will present that governance approach at a future meeting.
On the fit-gap analysis, Yuke reported the department captured roughly 2,000 requirements during fall requirements sessions; Exela identified approximately 150 items that it could not deliver "off the shelf." Yuke characterized most of those gaps as minor examples (for instance, automatic generation of four report copies vs. one, or very large text fields) and said the project team will work with Exela to determine which gaps are show-stoppers and which can be mitigated in the statement of work.
Commissioners asked whether the organizational change management work would be used to reassess and streamline existing processes; Yuke said he would take those questions back to the project team for more definitive answers and confirmed he has been on the project about 12 weeks. Commissioners emphasized early involvement of Planning, Fire and the Assessor's Office as part of project governance.
