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DAS director details pandemic pivot: testing access for IHSS workers, expanded meal deliveries and nearly 21,000 wellness calls
Summary
Shereen McFadden told the San Francisco Department of Disability and Aging Services Commission on May 6 that DAS shifted staff and services to respond to COVID‑19, secured testing and PPE access for IHSS workers, and coordinated nearly 21,000 wellness calls and expanded meal delivery capacity to meet rising need.
Shereen McFadden, executive director of the San Francisco Department of Disability and Aging Services, told the commission on May 6 that the department rapidly shifted operations to meet pandemic needs, moving staff out of offices, arranging testing and hotel accommodations for In‑Home Supportive Services (IHSS) workers and expanding meal and outreach services for older adults and people with disabilities.
"IHSS workers are indeed frontline essential workers," McFadden said, and the department worked with labor partners and city testing efforts to ensure access to testing, hotel accommodations and personal protective equipment. She said the department also authorized 80 hours of sick pay for independent providers to support workers who must stay…
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