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IHSS public authority reports growth in registry, emergency on-call service and provider supports
Summary
Public Authority director Kelly Dearman told commissioners the registry provided 3,555 referral lists in 2019 with about 44% hiring rate; the mentorship and emergency on-call services are active, and the office is expanding group orientations, live-scan fingerprinting, and benefits enrollment.
Kelly Dearman, director of the San Francisco In-Home Supportive Services (IHSS) Public Authority, updated commissioners on roster and service outcomes Friday, highlighting the registry, training, emergency on-call services and consumer supports.
Dearman reported that in 2019 the registry provided 3,555 referral lists to about 1,400 consumers and that approximately 44% of those consumers hired providers from the lists. The registry now lists about 302 active…
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