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DBI delays Accela/Exela go‑live as UAT uncovers functionality and data issues
San Francisco Building Inspection Commission (Department of Building Inspection) · November 19, 2014
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Summary
DBI staff reported UAT wave 1 produced 53 issues and UAT wave 2 identified additional migration problems; the project team committed to a December 12 timeline to finalize fixes and will not set a production go‑live date until severity‑1/2 issues are resolved.
DBI project staff told the Building Inspection Commission that the department’s transition to the Accela/Exela permitting platform is delayed after user‑acceptance testing (UAT) revealed multiple defects and migration items.
Henry Bartley, the DBI project manager, said UAT wave 1 produced 53…
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