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District outlines stabilization plan after Empower SF payroll rollout caused widespread pay problems
Summary
SFUSD staff presented a stabilization roadmap for the Empower SF payroll system after the June rollout produced pay issues affecting roughly 1,000 employees at peak; staff said they will extend external support, increase internal capacity, run clinics and display public progress metrics.
District technology and operations staff provided a detailed update on the Empower SF payroll implementation at the board’s June 28 meeting, describing the extent of payroll and data issues, current mitigation steps and a multi‑month stabilization plan.
Chief implementation and technology staff reported that the district saw roughly 1,000 employees experience pay issues at the program’s peak, and that case counts had since…
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