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SFUSD superintendent says payroll improvements made but complex SAP cases require more support; ERP overhaul under consideration
Summary
Superintendent Matt Wayne told the board the district has cut payroll ticket volume but remains stalled on complex cases tied to SAP implementation, staffing and onboarding. Staff plan on-site vendor escalation, training and are evaluating whether a different enterprise resource planning system better fits K–12 needs.
At the Sept. 12 meeting of the San Francisco Unified School District Board of Education, Superintendent Matt Wayne updated the board on the districtpayroll state of emergency and the ongoing transition to a new payroll system.
Wayne said the district significantly reduced the number of payroll tickets after declaring the emergency but has recently "flatlined": the team is closing some tickets while roughly the same number keep arriving. He identified three principal drivers: (1) complex case types (retroactive pay, position changes and leave processing), (2) staffing shortages in HR/payroll…
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