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Superintendent updates board on payroll state of emergency and progress on ticket backlog
San Francisco Board of Education · May 9, 2023
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Summary
Superintendent Wayne reported the district has reduced payroll ticket backlog and improved call-center response, but faces complex remaining tickets and potential state penalties from late tax-withholding submissions; staff aim to hit KPI targets within 90 days.
Superintendent Wayne gave an update on the district’s ongoing payroll state of emergency, describing measurable progress while warning that substantial work remains to fully stabilize pay systems.
Wayne said the district is tracking a key performance indicator to reduce the employee-ticket backlog to under…
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