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DBI says new permit-tracking system will log detailed actions; commissioners press for planning benchmarks
Summary
DBI reported the permit and project tracking system is in user acceptance testing and will record step-by-step review actions. Commissioners asked staff to add response time benchmarks and to ensure planning integration so the public can see where projects stand.
San Francisco Department of Building Inspection staff told the Building Inspection Commission on Dec. 18, 2013 that a new permit and project tracking system is in user acceptance testing and is being refined to include detailed, stepwise logging of actions.
"In the new system, the way it's been designed is every action that's been taken is recorded in the system," IS project director Hema Nikanti said, noting a round of testing would…
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