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Commission approves site-permit bulletin; DBI schedules QMatic and advances permit-tracking work

San Francisco Building Inspection Commission · May 16, 2012
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Summary

Commission approves consolidated site-permit bulletin; DBI reports the citizen-facing permit-tracking configuration and QMatic customer-queue system are on track (QMatic go-live planned June 11) and will include multilingual materials; staff will return with implementation details for green-building stormwater items.

The Building Inspection Commission approved an administrative bulletin (AB-32) clarifying site-permit processing and combining previous 'junior' and 'major' site-permit guidance to reduce confusion for applicants. Deputy Director Tom Hu presented the bulletin and commissioners voted in favor; Commissioner Walker moved to approve and the motion carried by voice vote.

DBI managers reported progress on customer-facing technology. The department said the permit-tracking (citizen portal) vendor reached the configuration stage, with testing slated to begin in June and a user advisory group planned for July/August to refine nomenclature and workflows. DBI also set a June 11 target to launch QMatic, its in-office customer-queue system, with translated instructions and FAQ sheets in Cantonese and Spanish and staffed support during the roll-out.

Separately, staff introduced a draft administrative bulletin to implement local green-building rules (AB-93/Chapter 13C) that reference stormwater and graywater measures; public commenters and some commissioners requested clearer implementation guidance and examples (PUC and Plumbing staff will be asked to present at a follow-up meeting) and the commission continued that item for further technical input.

Next steps: AB-32 is approved and effective; DBI will begin QMatic activation and user testing for the permit portal and will bring plumbing/PUC staff to clarify stormwater/graywater implementation before moving forward with enforcement.

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