Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
DBI outlines backlog-cleanup plan after review of 151,000 complaints over two decades
Summary
Deputy Director Ed Sweeney told the commission DBI received roughly 151,000 complaints over 20 years (about 68,000 NOVs issued) and is instituting personnel and process changes to abate a large share of outstanding cases; staff expects substantial reductions in outstanding counts within 60 days.
San Francisco — In a data‑heavy briefing April 18, Deputy Director Ed Sweeney and housing‑division staff told the Building Inspection Commission they are taking steps to reduce a long‑standing backlog of housing complaints and Notices of Violation (NOVs).
Sweeney said the apparent headline counts that circulate in public (for example, 10,000 outstanding complaints or 5,000 outstanding NOVs) must be read in context. "Over the last 20 years there were roughly 151,000 complaints and 68,000 NOVs issued," he said. Many…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
