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City outlines 24‑month plan for new permit tracking system amid calls to accelerate rollout
Summary
DBI staff and vendor representatives told the Building Inspection Commission that a contract with Exela/Accela is in effect and the permit tracking system will follow a seven‑stage rollout planned for about 24 months; commissioners and stakeholders pressed for a faster, phased 'bare‑bones' launch and monthly oversight.
The San Francisco Department of Building Inspection (DBI) told the Building Inspection Commission on Oct. 19 that a new citywide permit tracking system (PTS) is under way, but officials and vendor representatives sparred over how quickly it can be delivered.
Penny Venable, the newly hired DBI project director for the PTS, said the contract with Exela became effective Sept. 12 and staff are in the initiation phase of a seven‑stage program. "We signed the contract with Excela 21 Tech effective on September 12," Venable said, adding that the project schedule anticipates a full deployment in about 24 months.
The plan calls for staged work: initiation, analysis,…
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