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DBI outlines permit-tracking timeline, Qmatic rollout and addressing cleanup
Building Inspection Commission · July 20, 2011
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Summary
DBI told commissioners it is negotiating a permit-tracking vendor with a projected 24-month implementation (target Sept. 2013), reported Qmatic customer-queue testing to be operational by the next meeting, and said the city addressing system may go live Aug. 15 to fix unassigned addresses ahead of the new permit system.
DBI staff updated the commission on several customer-service and IT initiatives. On the permit-tracking system, DBI said vendor negotiations began June 1 and the contract contemplates a 24-month implementation; if the project starts in…
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