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DBI outlines permit-tracking and Qmatic rollout; public and commissioners complain about fees and inspection delays
Summary
DBI Director Vivian Day said the permit-tracking RFP is under review and Qmatic queueing hardware is nearly installed; commissioners and public urged clearer timelines and called out long inspection waits and high Planning Department fees.
Vivian Day, director of the Department of Building Inspection, updated the commission on two related initiatives intended to speed permitting and improve coordination between DBI and other departments.
Day said the DBI permit-tracking system RFP is currently under review by the city attorney and other agencies and is expected to be published before the end of the month. "We did get our RFP out to the city attorney and other city agencies that are reviewing it," she said. On the Qmatic customer-queuing system, Day said "all of the hardware has been installed. We're waiting for one more piece of equipment to be installed on the Fifth…
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