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DBI outlines notice-of-violation pipeline as residents press for faster responses
Summary
DBI described complaint intake, inspection, notice-of-violation and abatement procedures and confirmed a 30-day compliance window and appeal routes; members of the public urged faster responses and clearer notification, and commissioners asked staff to explore triage, better public information and permit-tracking improvements.
Tony Greco, senior building inspector, gave a detailed presentation on how DBI receives and resolves complaints: inspection triage (based on building official observations, external complaints or interagency referrals), verbal correction attempts, a 30-day window to file required permits followed by a formal Notice of Violation, a director's hearing schedule, and an order of abatement that can be recorded as a lien if unpaid. Greco emphasized that public safety guides priorities and that staff attempt…
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