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Housing division explains inspection‑tracking system, flags staffing and 3‑1‑1 impacts
Summary
DBI’s Chief Housing Inspector described how the complaint‑tracking system counts inspections, said planned computer upgrades aim to count individual NOV items and support reinspection work, and warned staffing cuts and 3‑1‑1 rollout could strain services.
The Housing Division presented its method for tracking inspections and warned commissioners that staffing cuts and external factors such as the 3‑1‑1 rollout could increase complaint volumes and strain enforcement capacity.
Rosemarie Boske, chief housing inspector, told the commission that the division uses the department‑wide complaint‑tracking system as the authoritative source for inspection counts. The system uses specific abatement‑type codes to determine whether a recorded field visit is counted as an inspection; letters sent for "pre‑scheduled inspection no entry" trigger a count even if the owner does not meet the…
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