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DELAC urges expanded summer learning and better family tech access; CTO outlines ParentVUE fixes

Board of Education of the San Francisco Unified School District · February 25, 2020
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Summary

The district English learners advisory committee recommended structured K–5 summer learning and expansion of multilingual curriculum pathways; parents raised ParentVUE access problems and the district chief technology officer said the district is producing multilingual resources, tutorials and centralized supports while explaining account verification steps.

District advisory representatives presented recommendations on Feb. 25 calling for summer learning focused on English learners and for expanded multilingual curriculum and technology access.

DELAC described a feasibility study for a Filipino dual‑language pathway at Bessie Carmichael and recommended district‑funded, K–5 summer programs that would provide English development, interdisciplinary support and professional development for staff. DELAC emphasized that summer programming should be fully funded and accessible across neighborhoods.

During the parent and DELAC Q&A, families described barriers to ParentVUE and to technology access: difficulty obtaining activation codes, mobile app language settings that lag the web portal, and limited in‑school capacity to provide hands‑on help for newcomer parents. Parents asked for school‑based workshops, translated materials and keyboarding instruction for young learners ahead of computer‑based state assessments.

Melissa Dodd, chief technology officer, acknowledged the problems and described the district’s response: multilingual handouts and video tutorials, centralized resources, occasional in‑school workshops when schedule allows, and security reasons for verification codes used to protect student privacy. Dodd said staff are working to improve mobile app parity with the web interface and to provide better centralized materials in multiple languages.

Ending: DELAC and parents asked for timelines and follow‑up; district staff committed to provide a written response and to coordinate workshops and resources with school leaders and the multilingual pathways team.