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DBI says expanded over‑the‑counter checks sharply increased permit issuances and should cut backlog
Summary
Department of Building Inspection staff presented permit‑tracking data showing a more than tenfold rise in certain over‑the‑counter (OTC) filings after the June expansion; staff said the change transfers some work to applicants but speeds overall permit throughput and reduces back‑room backlog.
SAN FRANCISCO — Department of Building Inspection senior staff told the Building Inspection Commission on Sept. 19 that an expansion of over‑the‑counter (OTC) plan‑check services has led to a sharp increase in OTC issuances and is beginning to reduce backlog.
"We use real data from [the] permit tracking system so we didn't make this up or massage it in any way," senior staff member Susan Leong said, presenting a handout and a series of columns drawn directly from DBI's tracking system. Leong pointed commissioners to "column C," which she described as permits filed on one date and issued on a later date, and said the count in that column rose from two‑digit monthly values Jan.–May to three‑digit monthly values after…
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