Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
DBI rolls out electronic tracking and a one‑stop counter; pilot shows rapid approvals
Summary
San Francisco Department of Building Inspection began internal MIS upgrades and a Fourth‑Floor one‑stop plan‑check pilot that produced same‑day approvals for roughly 84% of qualifying permits and average waits under 15 minutes, with broader web access and a planned move to adjacent space under discussion.
San Francisco Department of Building Inspection Director Esam Hassanen told the commission on July 18 that the department is updating its management information systems and piloting changes intended to speed permit processing and improve customer service.
"We're continuing the process of reviewing our MIS needs," Hassanen said, describing a joint RFQ with the Planning Department and internal modifications that standardize correction sheets, make them legible when printed, and allow staff to issue corrections electronically. He said the change will let staff "online approve each comment individually" and show who approved it and when.
The department also…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
