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DBI director outlines four‑month reengineering plan, MIS upgrades and expanded over‑the‑counter services
Summary
Director Esam Hassanan reported a department‑led business process reengineering effort with four subcommittees and an aggressive 4–5 month timeline, an upcoming RFQ for MIS options, plans to expand over‑the‑counter plan checks, office reconfiguration for the permit center, and a financial update showing projected year‑end deficits.
The Department of Building Inspection (DBI) reported progress Wednesday on an internal business process reengineering (BPR) effort, MIS system improvements and a set of customer‑facing changes intended to speed permitting and plan review.
Director Esam Hassanan (spelled variably in the transcript) outlined a department‑led BPR sponsored by the mayor's office with an executive steering committee and four subcommittees focused on plan review/permit issuance, inspection services, performance measures and automation. Hassanan said the department expects a 4–5 month timeline and anticipates bringing a final report and implementation plan to the commission by October.
Staff will begin an RFQ to evaluate…
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