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DBI updates: new MIS steering committee, improved life‑hazard responses, backlog and a $6M revenue shortfall to date
Summary
DBI told commissioners it will form a Mayor‑overseen MIS steering committee to rework an IT/business‑process proposal, highlighted improved life‑hazard complaint response rates (~94%), discussed plan‑check backlog metrics and said revenues to date are roughly $6,000,000 below earlier projections; the commission also set a process to recruit members to standing advisory committees.
Acting Director Amy Lee briefed the Building Inspection Commission on internal operations and next steps for several administrative priorities.
On IT and business‑process modernization (MIS), DBI said it will not proceed with the prior external proposal as written and will create a steering committee overseen by the Mayor's office to work with DTIS. The department intends to hire a project manager, reassign DTIS staff and pursue more in‑house work to speed business‑process reengineering.
Lee reported improved operational metrics: DBI's life‑hazard complaint response improved from about 33% to roughly 94% after changes in how data are captured. On plan checks, Lee cited recent counts (for a referenced month DBI received about 2,938 applications and approved approximately 2,197), and commissioners requested customer‑facing turnaround benchmarks and project sampling to better convey expected timelines to applicants.
On finance, DBI said the previously circulated report was incorrect and will be reagendized, but indicated revenues to date are about $6,000,000 (DBI phrased this as "anywhere about $6,000,000 to date"); however, because many projects have been put on hold, expenditures are expected to remain within budget for the fiscal year and DBI does not anticipate ending in a deficit. A corrected financial report will be presented at the next meeting.
Commissioner Theriault reported on a subcommittee to recruit applicants for the Access Appeals Commission, Board of Examiners, Code Advisory Committee and Unreinforced Masonry Board, with outreach letters due to be sent and a resume deadline of April 18. Commissioners discussed prioritizing the Access Appeals Committee, which has had quorum issues. The commission noted charter residency requirements for appointees.
DBI also said mandatory staff trainings on ethics and statements of economic interests will be scheduled, and the department plans internal and citywide debriefings following recent emergency responses.
