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Planning staff outline complaint-based enforcement process and limits of current penalties
Summary
Planning staff presented the department's complaint-based enforcement process, priority categories and penalties (base fee $1,580, daily penalties up to $250), and cross-agency coordination with DBI. Many public speakers urged stronger tools for repeat offenders and better interagency follow-up.
City planning staff on Jan. 19 walked the commission and the public through how the department handles planning-code complaints and enforcement. Kelly Wong, manager of the code-enforcement team, described a complaint-driven workflow that begins with a notice of complaint and can escalate through a notice of enforcement and a notice of violation to appeals and penalties.
Wong said the department typically issues a notice of violation and allows 15 days for the owner to file an appeal or begin abatement; if the owner does not abate, daily penalties can begin, and the current administrative daily penalty can…
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