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San Francisco outlines 49 South Van Ness permit center and plans citywide electronic plan review
Summary
City staff presented the 49 South Van Ness permit-center plan: a 16‑story, 430,000‑square‑foot building featuring a ~40,000‑square‑foot one‑stop permit shop, electronic plan review (Bluebeam), a new queuing system (QLESS) and pilots to phase in paperless filings and consistent hours.
Melissa Whitehouse, the permit center director in the city administrator’s office, told the Planning Commission that the city is moving permit services into a new 16‑story, 430,000‑square‑foot building at 49 South Van Ness with a roughly 40,000‑square‑foot one‑stop permit shop on the second floor and up to 500 transactions per day. “We are gonna be a one‑stop shop,” Whitehouse said, describing plans to co‑locate roughly eight departments and standardize customer hours to 7:30 a.m.–4:30 p.m.
Whitehouse outlined several operational changes aimed at reducing bureaucracy: a…
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