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Community and clinicians press CPMC on St. Luke’s diabetes clinic, Spanish-language services and patient access
Summary
Clinicians and community groups told the commissions that St. Luke’s diabetes center experienced staffing and access problems—including a drop in Spanish-speaking patients from about 70% to 51%—and urged CPMC and DPH to implement outreach, bilingual staffing and an advisory council to improve culturally appropriate care.
Multiple community speakers and clinicians told the Planning and Health commissions that improvements at St. Luke’s diabetes clinic and broader cultural and linguistic services at CPMC remain incomplete despite some recent steps.
Clinicians said the diabetes center lost long-serving Spanish‑speaking staff several years ago and that the share of Spanish‑speaking patients declined from approximately 70% to 51%. Jane Sandoval, a nurse practitioner at St. Anthony’s and a member of San Franciscans for Healthcare, Housing, Jobs and Justice, said the change likely reflected…
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