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San Francisco staff set Dec. 8 launch for unified permit system, stress data migration and training
Summary
City planning and building officials told joint commissions they will replace legacy permit systems with a single Exela-based platform and a public Citizen Access Portal, aiming for a phased go‑live beginning Dec. 8 while stressing data migration, staff training and outreach are critical to success.
City planning and building officials told the Planning Commission and the Building Inspection Commission on Thursday that the city will replace separate, decade‑old permit systems with a single platform (Exela) and a public Citizen Access Portal intended to give residents searchable, up‑to‑date access to permit and enforcement records.
"We are commit to reach the December 8 roll out day," Henry Bartley, project manager with the Department of Technology, said during the joint hearing, while acknowledging that "data conversion" and other technical challenges remain. Bartley said the switch will consolidate multiple legacy systems into one master data source to reduce handoffs and confusion between departments.
Glenn Cabarrus, the Planning Department’s project business lead on the Acceler (PPTS) project, demonstrated mockups of the Citizen Access Portal. He said…
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