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Board of Appeals adopts FY18 annual report after discussion of appeals trends and IT upgrade
Summary
The Board adopted its FY18 annual report, which reported 180 new appeals (slightly above the 10-year average), summarized subject-matter trends (76% land-use decisions), performance measures and a plan to modernize the appeals-management system with a vendor (8Cloud).
Julie Rosenberg, the Board’s executive director, presented the Board of Appeals’ fiscal year 2018 annual report on Oct. 17, highlighting 29 meetings (105 hours) and 180 new appeals — slightly above the 10-year average. Rosenberg summarized subject-matter distribution, noting 76% of appeals involved land-use decisions from the Department of Building Inspection, the Planning Department, or the Zoning Administrator, while Public Works-related appeals (including tree removal and wireless box permits) accounted for a portion of the caseload.
Rosenberg reported performance measures: the Board missed its target of deciding 60% of cases within 75 days owing to rescheduling requests and continuances but met a target of issuing decisions within 15 days of final action (100%). She also described a modest FY18 revenue shortfall ($115,556) covered from a deferred-credit account and introduced a vendor (8Cloud) contracted to modernize the appeals-management system.
Commissioners asked for trend analysis across years and raised questions about mobile food facility permits; Rosenberg agreed to review prior reports for trend comparisons. Commissioner Anne Lazarus moved to adopt the annual report with the executive director’s suggested revisions; the motion passed and the Board adjourned.
What’s next: The Board will proceed with the appeals-management system implementation and follow up on board-requested trend analysis and any clarifying edits to the report.
