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Board upholds Taxi Commission’s revocation of KSJ Taxi’s color-scheme permit after audits find repeated violations

Board of Appeals for the City and County of San Francisco · April 9, 2008
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Summary

The Board of Appeals upheld the Taxi Commission’s revocation of KSJ Taxi’s color-scheme permit after repeated audit failures (waybills, workers' comp posting, staffing, records) left the company noncompliant; vote was 3–1 to uphold the revocation.

Jordana Thigpen, acting executive director of the Taxicab Commission, summarized repeated noncompliance by KSJ Taxi, including missing waybills, absent workers’ compensation documentation, missing found‑property logs and weekly faxes to Taxi Detail, and inconsistent or missing lease agreements for drivers. Investigator Scott Leon reported a March 3 surprise audit that produced a 53% compliance score on a 100‑point worksheet.

KSJ Taxi’s representative Leah Parmencher disputed elements of Taxi’s memorandum, saying the commission had relied on materials relating to other companies and arguing the operation is a small family business (owner and son). Thigpen and the commission’s investigator explained the rules apply equally to small operators and that the totality of violations supported enforcement action on public‑safety and accountability grounds.

After questions and deliberation about weighted scoring and whether some items applied to a one‑person firm, President Michael Garcia moved to uphold the Taxi Commission’s revocation of the color‑scheme permit. The motion carried 3–1 (Vice‑President Frank Fung and Commissioner Peterson voting Aye; Commissioner Knox voting No; Commissioner Holland absent). The revocation stands and the permit holder may pursue any administrative remedies available under the Taxi Commission rules.