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Planning Department proposes tighter application cycle targets and new measures for FY2007
Summary
Planning Department staff proposed new and revised performance measures including reducing new‑construction cycle targets (110 days to 60), adding sign enforcement and a historic‑resource survey program, and improved backlog tracking; commissioners asked for more qualitative measures and customer‑satisfaction tracking.
The Planning Department presented an overview of its fiscal‑year 2007 performance measures on Nov. 3, proposing several technical changes to how application cycle times and backlogs are tracked and adding new program metrics.
Alicia Jean Baptiste said staff had reviewed targets and data collection methods and recommended adjustments intended to produce more meaningful, achievable…
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