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Public Works: street‑cleaning crews 25% short of budgeted staff, service requests rising
Summary
The Bureau of Street and Environmental Services reported a 25% vacancy rate (about 100 FTEs of a 400‑FTE budget), projected ~161,000 311 service requests in 2023 and a projected 78% closure rate at current staffing; officials are pursuing hiring and a proactive cleaning program and flagged need for supplemental funding.
The committee heard from the Bureau of Street and Environmental Services (BSES) about rising service demand and persistent staffing gaps that limit the city's ability to keep streets clean.
Chris McDaniels, Superintendent of BSES, told the committee a gap analysis completed in late 2021 showed BSES was approximately 25 percent short of its budgeted staffing level. "I did a gap analysis in my bureau and I found that we were 25% short as far as my staffing levels," he said. McDaniels said BSES is budgeted for about 400 full‑time positions and currently…
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