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Committee endorses refunds after SFPUC account errors totaling about $754,140

Budget and Finance Committee, San Francisco Board of Supervisors · September 11, 2024
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Summary

The Budget & Finance Committee approved forwarding a resolution authorizing roughly $754,140 in refunds after SFPUC discovered incorrect utility user tax rates and misdirected remittances for certain customers; PUC staff said they will revise billing procedures to prevent recurrence.

The committee voted to forward a resolution authorizing payments totaling approximately $754,139.82 to San Francisco Public Utilities Commission (SFPUC) customers and a payment to Alameda County to correct utility user tax errors on electric accounts dating from June 2018 to January 2024.

Nancy Hamm, chief financial officer for SFPUC, explained staff discovered that certain transferred…

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