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Audit finds coordination, data and contract gaps in city'run street teams; departments outline fixes and a dashboard timeline
Summary
A Budget & Legislative Analyst performance audit found seven areas needing improvement in San Francisco's street teams, including planning and coordination, misaligned performance measures, fragmented data systems, weak contract monitoring and periodic shelter shortages; departments described steps to braid data, improve oversight and aim for a public dashboard in Q3.
The Budget & Legislative Analyst (BLA) performance audit of San Francisco's street teams, presented to the Government Audit and Oversight Committee on March 21, identified seven key finding areas and 20 recommendations for improvements in planning, goals and performance metrics, data sharing, contract oversight, resource referral capacity, staffing ratios and team dynamics.
BLA analyst Dan Goncher summarized the scope: the review covered 11 street teams managed by four departments (Emergency Management, Public Health, Fire, and Homelessness & Supportive Housing) and audited fiscal-year data from FY2017'18 to FY2021'22 with updates through June 30, 2022. "Our report includes 7 finding areas and 20 recommendations," Goncher said. The audit found rapid expansion of street teams without proportional increases in planning,…
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