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Committee hears controller audit alleging repeated UCHS noncompliance; HSH says funding moved to Felton Institute

San Francisco Board of Supervisors Government Audit and Oversight Committee · May 4, 2023
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Summary

The controller's office described widespread eligibility, income‑calculation and record-keeping failures at United Council of Human Services (UCHS) in a November 2022 audit; the Department of Homelessness and Supportive Housing (HSH) said it has removed UCHS as a subcontractor, placed the organization on red-flag status, and transitioned HSH funding to the Felton Institute.

The Government Audit & Oversight Committee held a status hearing on a November 2022 City Services Auditor report that found multiple fiscal and compliance failures at United Council of Human Services (UCHS), a long‑standing HSH provider.

Mark De La Rosa and Amanda Sobrepena of the Controller's Office summarized the audit’s key findings: the review focused on six HSH grant agreements managed through a fiscal sponsor and found repeated noncompliance in eligibility verification, income calculations and record keeping. Sobrepena said 24 of 29 sample tenants — about 83% — lacked required eligibility documentation and 19 of 29 (about 66%) had income calculated incorrectly when…

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