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SF committee advances ordinance to codify shelter grievance process
Summary
The Government Audit and Oversight Committee voted to send an ordinance to the full Board that would codify a 30‑year shelter grievance policy, reinstating a formal appeals process advocates say was suspended during the COVID response and left some shelter guests without recourse.
The Government Audit and Oversight Committee on April 2022 voted to send to the full San Francisco Board of Supervisors an ordinance that would codify the city—s shelter grievance policy, creating a formal advisory committee and a two‑stage appeals process for clients of city‑funded shelters.
Board President Shimon Walton, the ordinance—s sponsor, told the committee the policy dates to an administrative adoption on 04/23/1992 and has been administered by the Department of Homelessness and Supportive Housing since 08/25/2016. Walton said codifying the policy would prevent unnecessary exits to the street and "guarantee that we provide an opportunity for…
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