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Controller’s Office reports rising whistleblower filings, stable corrective-action rate
Summary
The Controller’s Office told the Board of Supervisors’ Government Audit & Oversight Committee that whistleblower reports have steadily increased since 2012 but the share of investigated complaints that lead to corrective or preventative action has held roughly steady at about 30–40%. Staff said many referrals to charter agencies close in their system and that the office is exploring how to capture downstream outcomes.
The San Francisco Controller’s Office told the Government Audit & Oversight Committee on April 15 that the city’s whistleblower hotline has seen a steady rise in reports since 2012 and that the office met its goal of closing 75% of cases within 90 days in the most recent quarter.
Mark De La Rosa, acting director of audits for the Controller’s Office, described the whistleblower program’s legal authority and intake role. He cited “California state code section 53087.6,” San Francisco Charter Appendix F and Article 4 of the San Francisco campaign and government code as the bases for the office’s program and public reporting duties. De La Rosa said the office triages complaints centrally and refers matters outside its charter…
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