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SFMTA and Globe Sherpa debut Muni Mobile app to sell fares by smartphone
Summary
SFMTA and partner Globe Sherpa demonstrated Muni Mobile, a smartphone ticketing app that lets riders buy and store single-ride and pass fares and pay via credit card or PayPal; officials said the tool will reduce cash handling, speed boarding, and eventually add multilingual and accessibility features.
City transportation officials and Globe Sherpa executives demonstrated Muni Mobile at the Budget & Finance Committee recess on Dec. 2, describing features that let users buy fares on Android or iOS, store multiple tickets, use PayPal as a payment option and present animated digital tickets for fare inspectors.
Ed Reiskin (SFMTA) called the app a convenience for visitors and occasional riders and said it reduces cash handling that slows boarding. Globe Sherpa CEO Nat Parker walked the committee through a live demonstration showing purchase, storage and activation of fares, QR-code and animated-ticket security features and options to buy multiple tickets for other riders. SFMTA said the beta test showed the app is quick to use and that future development will add Spanish and Cantonese language support and additional accessibility features.
Officials said Muni Mobile complements Clipper and will not replace existing fare media; it supports paratransit (SF Access) and multiple-ticket purchases on a single device. The SFMTA encouraged riders to download the free app; staff said they will track usage and report back on adoption and operational impacts.
