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Civil Grand Jury says San Francisco's performance scorecards need clearer goals and public visibility; mayor and controller largely accept recommendations
Summary
The 2016'17 Civil Grand Jury told the Government Audit and Oversight Committee that San Francisco's performance scorecard framework lacks public awareness, measurable goals on high-priority issues and comparability with other cities. The mayor's and controller's offices said they accept most recommendations; the committee voted to pursue several actions and to review implementation.
The Government Audit and Oversight Committee heard the 2016'17 Civil Grand Jury report "Accelerating San Francisco Government Performance" on Sept. 5 and took steps to send Board responses and implementation reviews to the mayor's and controller's offices.
Kathy Lowery, foreperson of the civil grand jury, introduced the report and Lawrence Gru, who chaired the jury's committee on performance, summarized the review. Gru said the jury began with a core question: why has a doubling of the city's operating budget over 10 years not produced measurable improvements in areas of major public concern such as homelessness, housing affordability and petty street crime? The jury examined San Francisco's performance scorecard…
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