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Committee hears updates on ambulance response, dashboards and surge planning; continues item for follow-up
Summary
The Government Audit & Oversight Committee convened a wide-ranging hearing on ambulance and 911 response performance. Fire, DEM, DPH, the controller's office and private providers described investments, dashboards and next steps; the committee continued the item to the call of the chair for additional follow-up.
The Government Audit & Oversight Committee held an extended hearing on March 1 examining ambulance response times, 9-1-1 call-center performance, hospital diversion and operational fixes to reduce ambulance unavailability.
Fire Chief Joanne Hayes White said the city has improved its ambulance fleet and staffing since 2014, expanding the fleet, taking delivery of 33 new ambulances over five years and investing about $5 million in equipment (including approximately $800,000 in FEMA grant funds). Chief Hayes White described recent program changes — per-diem H8 paramedics, expanded supervisory staffing at Station 49 and…
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