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Civil grand jury urges coordinated homelessness services; city forms Department of Homelessness & Supportive Housing
Summary
The civil grand jury called for a unified strategy, improved data and performance-based contracting for homelessness services. The newly formed Department of Homelessness & Supportive Housing (HSH) told the committee it will consolidate programs, create a coordinated-entry system, expand navigation centers and set targets including ending chronic veteran homelessness.
Jean Bojigis, presenting for the 2015–16 civil grand jury, said the panel found San Francisco’s homeless programs were fragmented, poorly coordinated and hampered by data and contract-monitoring gaps. "We saw that the homeless services evolved...were handled by multiple agencies," the grand-jury speaker said, summarizing the investigation’s reasons for recommending a single coordinating department and…
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