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Grand jury faults DBI NOV process; director says backlog shrinking and Accela roll-out planned

Government Audit and Oversight Committee, Board of Supervisors, City and County of San Francisco · October 10, 2013
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Summary

The civil grand jury called the Department of Building Inspection's NOV process "broken" and urged streamlining and monitoring; DBI leadership acknowledged problems tied to past staffing cuts, said the open-NOV backlog has fallen to about 1,700, and projected an Accela system roll-out in spring 2014.

The Government Audit & Oversight Committee spent substantial time on Oct. 10 reviewing a civil grand jury report that concluded the Department of Building Inspection's (DBI) notice-of-violation (NOV) process is inefficient and leaves thousands of properties in extended noncompliance.

The grand jury said DBI had as many as 6,000 open NOVs in February 2013 and reported that, in the jury’s two-year sample, 8,875 NOVs were issued and a nontrivial share remained open years later. Jerry Drattler of the grand jury argued that NOV closure rates should be tracked from issue date and monitored by DBI…

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