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Mission Bay neighbors and providers clash over safety at HomeRise PSH; supervisors press HSH for fixes
Summary
Neighbors described frequent fights, drug dealing and more than 1,000 city service calls at HomeRise Mission Bay (MB9), calling for 24/7 security and faster removal of repeat offenders. HSH and HomeRise said the problem affects a small share of tenants and urged more clinical staff, ambassadors and targeted interventions.
Supervisor Matt Dorsey convened a March 27 committee hearing to air neighborhood concerns about permanent supportive housing operations after the city opened Mission Bay 9 (MB9) in early 2022.
Neighbors told the Public Safety and Neighborhood Services Committee that MB9 generated what they described as a sustained surge in emergency responses. “In the past 14 months there have been more than a thousand calls to the city, including more than 600 police calls,” said resident Deanna Terzian, who urged HomeRise and the Department of Homelessness and Supportive Housing to provide 24/7 security, expedited relocation for repeat offenders and clearer tenant-screening information.
Supervisor Dorsey framed the hearing as pro-housing but focused on the city’s responsibility to operate PSH so it works for tenants and neighbors. He cited SFPD data showing 1,166 calls for city service at a single Mission Bay building between late October 2022 and March 2024, including 656 police-related calls with 159 classified as “priority A.”
Emily Cohen, deputy director at the…
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